Feedback from previous guests about their experience
62%
liked the resort and would come back again
6.2/10
Nice
Rooms
8.0
Location
7.0
Service
7.0
Dining
8.0
Guest reviews
6.2/10
based on 5 reviews
8.4
8.4/10 based on 667 reviews
Sebastian
United Kingdom,
March
2025
6.2/10
During my stay at Navana Nature Escape, I found the serene environment and beautiful beach quite refreshing. However, the service, particularly regarding food and beverage, left much to be desired. While the rooms were lovely and clean, the restaurant staff struggled significantly, affecting my overall experience.
Rooms
8.0
I was pleased with the room's spaciousness and cleanliness. The beach view from my room was gorgeous, though some decor could use modernization.
Service
6.0
Unfortunately, the service didn't meet my expectations. The food delivery was consistently late, and the staff at the front desk lacked knowledge about local dining options. It felt like many staff were inexperienced.
Location
7.0
The location was quite peaceful, away from the hustle and bustle of Pattaya. While it was a bit far from the main attractions, the tranquility was appreciated. Just a short taxi ride to local shops.
Dining
6.0
The breakfast offered a good variety but fell short in vegetarian options. Overall, the food was better than I expected, but more diversity would enhance the experience.
Facilities
7.0
I enjoyed the beautiful garden and pool areas, which were well-kept. However, some maintenance issues were present that could detract from the experience.
Penelope
United Kingdom,
March
2025
6.2/10
I enjoyed my stay at Navana Nature Escape, as the hotel boasts stylish design and a peaceful atmosphere, perfect for relaxation. However, I found the service lacking, especially in terms of staff friendliness towards non-Thai guests. The breakfast was a highlight but quite crowded during peak hours. Overall, it's a charming spot with some room for improvement.
Rooms
8.0
The Deluxe Sea View room was spacious with a great sea view, though the design felt impractical at times due to the placement of furniture.
Service
6.0
While the welcome drink was a nice touch, I felt the staff could be more welcoming to foreign guests; they often seemed to overlook me in favor of my Thai partner.
Location
7.0
Located in a quieter area away from the hustle of central Pattaya, it offers a more peaceful escape, though it’s a bit remote from the main attractions.
Dining
8.0
Breakfast offered a broad selection of delicious options, but it was frequently crowded and a bit noisy during peak times.
Facilities
9.0
The main pool area was beautiful and well-maintained, providing a relaxing space to unwind amidst the greenery.
Mia
United Kingdom,
March
2025
6.2/10
My stay at Navana Nature Escape was mostly enjoyable with stunning surroundings and a relaxing atmosphere, though I found some areas needing improvement, particularly in service. The breakfast options were fantastic, yet room service was not as reliable as I hoped. Overall, I appreciated the natural environment and tranquility, but there are aspects that could be enhanced to provide a more seamless experience.
Rooms
8.0
The rooms were nice and well-appointed, but they could benefit from modernization. I loved the clean and spacious layout, and the smell was pleasant throughout the stay.
Service
6.0
While the staff was generally friendly and welcoming, I felt that their service training was lacking, especially at the pool and in handling requests. Room service was consistent but took longer than expected, and breakfast delivery was sometimes cold.
Location
7.0
The hotel is set in a peaceful location away from the bustling center of Pattaya, which made for a relaxing stay. However, it is a bit remote, requiring taxis to access downtown areas and attractions.
Dining
9.0
The breakfast was one of the highlights for me, offering a fantastic variety of both Asian and Western dishes. However, I wished there were more diverse options, particularly for halal food.
Facilities
7.0
The facilities were decent, with a lovely pool and a tranquil spa. I enjoyed the beach access, though swimming was hindered by rocky shores. The absence of a dedicated pool staff was noticeable.
Sawyer
United Kingdom,
March
2025
6.2/10
I had a lovely experience at Navana Nature Escape, with great service and a beautiful environment. The buffet breakfast was a highlight, offering a variety of delicious options. However, the overly loud Christmas music during my stay was quite annoying, detracting from the otherwise peaceful atmosphere. Overall, I would consider returning, but there's room for improvement.
Rooms
8.0
My room was clean and spacious, with a great view from the balcony. However, the design was sometimes impractical, like the bathtub placement in the middle of the room.
Service
8.0
Service was friendly and helpful overall, especially during check-in where I was greeted with a welcome drink. I did experience some inconsistencies with certain staff members.
Location
7.0
The hotel is a bit far from central Pattaya, but I didn't mind as I wanted a more relaxing getaway. It was nice to be close to nature.
Dining
8.0
Breakfast was wonderful with plenty of delicious options, but I found the other dining experiences a bit hit or miss, especially the bakery items.
Facilities
7.0
The pool area was beautiful and well-maintained, providing a great place to relax. However, the fitness facilities could use some improvement.
Chris
United Kingdom,
October
2024
6.2/10
My stay at Navana Nature Escape was quite the experience! The hotel is beautifully designed with a keen eye for details, making for a stylish retreat. The staff provided fantastic service, greeting me with a refreshing Thai drink upon arrival. The private beach was a highlight, offering a peaceful spot to relax, though I found the swimming pool a tad on the chilly side. I have to say, the breakfast was absolutely amazing, arguably the best I've ever had.
Rooms
8.0
The room was nice and clean, though it could use a modern update. I enjoyed the view from my room, but the bathroom felt a bit smaller than I expected.
Service
9.0
The staff were super friendly and really went above and beyond to help out. They even graciously moved my luggage for me. Overall, I was impressed by the level of service provided.
Location
7.0
The hotel's location is quite tranquil, not in the bustling part of Pattaya, which I appreciated. It's a bit far from the central area, but there are shops nearby for convenience.
Dining
9.0
Breakfast was a standout, with great variety and quality food, though I found the options limited for vegans. Overall, dining was a great experience.
Facilities
8.0
The facilities were satisfactory, with room service and housekeeping doing their job well. The pool was decent, despite being a bit smaller, and the beach was kept clean.
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Navana Nature Escape - Sha Extra Plus Hotel20.04
-
21.04.2025